Lessons Learned

The ACMC is responsible for the management of whole-of-government lessons learned from civil-military-police coordination in conflicts and natural disasters overseas. The Lessons Program focuses on the inter-agency level of decision making and coordination.

ACMC Lessons Management

The ACMC is responsible for the management of whole-of-government lessons learned from civil-military-police coordination in conflicts and natural disasters overseas. The Lessons Program focuses on the inter-agency level of decision making and coordination. The program does not drill down into individual agency performance (which is the prerogative of agencies themselves), but draws upon individual agency experience, to identify inter-agency lessons against international best practice.

Our objective is to deliver a coordinated and collaborative approach to civil-military-police lessons management across Australian government agencies, supported by a methodology for design, monitoring, evaluation, dissemination and implementation.

The lessons process captures the entire lessons life cycle—or ‘lessons learning loop’, which comprises information collection, analysis, identification, decision making, implementation, validation and importantly, dissemination of lessons.

To support the Lessons Program, the ACMC is developing:

  • an applied action research and lessons capability to undertake real-time observation, information collection and analysis during a crisis event or preparedness exercise
  • the capability to undertake lessons-focused research following a whole-of-government response to a conflict or disaster overseas, and
  • a whole-of-government collective approach to identification, evaluation, dissemination and implementation of civil-military-police lessons, insights, findings and recommendations.

The ACMC applies measures of effectiveness and performance to collect and analyse data. These measures ensure continuous improvement in conflict and disaster management through organisational learning and knowledge management.