The learning strategy comprises four components that prepare people for operating in an inter-agency environment. Designing a learning approach for complex multi-agency and often multinational operations is a demanding task because:
- The operating environment is complex, every situation is unique, and most involve difficult problems for which there is no single or simple solution.
- Short lead times and unpredictability demand a flexible approach.
- Multiple agencies present different organisational structures, cultures, processes, languages and approaches.
- Workload pressures and lack of access to learning programs run by other agencies challenge cross-agency understanding.
- Organisational churn demands constant learning and re-learning.
- Unless there is a formal performance measurement and lessons evaluation system, best practise is not necessarily reinforced.
- No established development pathway exists for civil-military-police professionals.
The learning strategy needs to assist client agencies to improve civil-military-police skills in a whole-of-government context.
Identification of common cross-agency skills
Agencies are responsible for identifying and developing the core skills their people need to perform specialist roles in a disaster or complex emergency. However, experience indicates there are cross-cutting skills and understandings that make all participants more effective in coordinating action for a whole-of-government effect. These skills include cognitive, behavioural and attitudinal aspects, such as adaptability, flexibility and understanding one another’s roles and responsibilities. There is little in the literature or in discussion with other agencies and training providers to indicate that a comprehensive analysis of inter-agency skills has been attempted. A key element of the learning strategy will be to address this shortfall.
Developing civil-military-police professional networks
People develop professional networks within and across agencies. Such networks generate cross-agency understanding, respect and trust, which promotes more open, effective cooperation. The ACMC helps develop civil-military-police professional networks by bringing agency representatives together, including through participation in workshops, exercises, project teams, and group research. Building networks within Australia, regionally and internationally remains a central focus of this learning strategy.
Support for learning
The ACMC provides a conduit for sharing information and understanding across whole-of-government, civil society and academe through the provision of learning support, including advice in curriculum design, identification of relevant knowledge, development of training materials and publications, hosting of multi-agency training programs, facilitation of subject matter expertise, and research.
The ACMC will promote a continuous improvement approach to learning for civil-military-police interaction.
Please view a list of civil-military-police courses that are currently available.
For further information regarding the civil-military-police learning strategy, please contact firstname.lastname@example.org with ‘Learning Strategy’ in the subject line.